Privacy Policy

 

Last Updated: September 5, 2026

Vista Dairy (“Vista Dairy”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit and use our website, www.vistadairy.com (“Website”).

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices regarding your personal information.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

Depending on how you interact with our Website, we may collect the following information:

Information You Provide to Us

When you submit an enquiry, contact us, request a quotation, subscribe to our newsletter, submit a business enquiry, or communicate with us, we may collect:

  • Full name

  • Company or organization name

  • Email address

  • Telephone or mobile number

  • Country, city, or business address

  • Product or service requirements

  • Enquiry or message details

  • Any other information you voluntarily provide to us

You are not required to provide personal information when simply browsing our Website. However, certain information may be necessary for us to respond to your enquiry or provide requested services.

2. Information Collected Automatically

When you visit our Website, certain technical information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Language and regional settings

  • Pages visited

  • Date and time of your visit

  • Time spent on the Website

  • Referring website or source

  • General Website usage and interaction information

This information is generally used for Website administration, security, analytics, troubleshooting, and improving the performance and user experience of our Website.

3. How We Use Your Information

We may use the information collected for purposes including:

  • Responding to your enquiries and requests

  • Providing product, service, quotation, or business information

  • Communicating with customers, suppliers, distributors, and business partners

  • Processing and managing business enquiries

  • Providing information about our products and services

  • Improving our Website, products, services, and customer experience

  • Understanding Website traffic and user behaviour

  • Sending newsletters, updates, or promotional communications where permitted and, where required, with your consent

  • Maintaining Website security and preventing fraudulent or unauthorized activity

  • Complying with applicable legal, regulatory, and contractual requirements

  • Protecting our rights, property, and business interests

4. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to improve functionality, understand Website usage, and provide a better browsing experience.

Cookies may be used for purposes such as:

  • Remembering preferences

  • Improving Website functionality

  • Measuring Website traffic and performance

  • Understanding how visitors use our Website

  • Supporting analytics and marketing activities, where applicable

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect some Website functionality.

5. Analytics and Third-Party Services

We may use third-party services such as website analytics, hosting, security, communication, or marketing service providers to operate and improve our Website and business.

These providers may process certain technical or personal information on our behalf, subject to their respective privacy policies and applicable laws.

Where third-party services are used, we take reasonable steps to ensure that information is handled appropriately and only for legitimate business purposes.

6. How We Share Your Information

We do not sell or rent your personal information to third parties.

We may share information where reasonably necessary with:

  • Our employees and authorized representatives

  • Service providers who assist us with Website hosting, maintenance, analytics, communication, security, or other business operations

  • Professional advisers, auditors, or consultants where necessary

  • Government authorities, regulators, or law-enforcement agencies when required by applicable law

  • Other parties where disclosure is necessary to protect our legal rights, safety, property, or business interests

Any third-party service provider receiving personal information is expected to handle such information appropriately and in accordance with applicable requirements.

7. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, disclosure, or destruction.

However, no method of transmission or storage over the Internet can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfil the purposes for which it was collected

  • Respond to your enquiries

  • Maintain business and customer records

  • Meet legal, accounting, regulatory, or contractual requirements

  • Resolve disputes and enforce agreements

  • Protect our legitimate business interests

When personal information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Rights and Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information where legally applicable

  • Withdraw consent where processing is based on consent

  • Object to or restrict certain processing activities

  • Opt out of receiving marketing communications

To exercise any applicable privacy rights, please contact us using the details provided below.

10. Marketing Communications

If you subscribe to our newsletter or otherwise consent to receive marketing communications, we may send you information about our products, services, company news, updates, or business activities.

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in the communication or by contacting us directly.

Please note that you may still receive essential communications relating to an existing enquiry, business relationship, transaction, or service.

11. Third-Party Links

Our Website may contain links to third-party websites, platforms, or services.

Vista Dairy is not responsible for the privacy practices, security, content, or policies of third-party websites. We recommend reviewing the privacy policy of any third-party website before providing personal information.

12. Children's Privacy

Our Website and services are primarily intended for businesses, customers, professionals, and general Website visitors.

We do not knowingly collect personal information from children for purposes unrelated to our legitimate business activities. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

13. International Data Transfers

As a business operating in an international environment, information provided through our Website may be processed or stored in countries other than the country in which you are located.

Where required by applicable law, we will take appropriate measures to ensure that personal information transferred internationally receives an appropriate level of protection.

14. Changes to This Privacy Policy

We may update or modify this Privacy Policy from time to time to reflect changes in our business practices, Website functionality, technology, or applicable legal requirements.

Any updated Privacy Policy will be published on this page with the revised “Last Updated” date.

We encourage you to review this page periodically to remain informed about how we protect your information.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Vista Dairy

Email: info@vistadairy.com
Sales: sales@vistadairy.com
Phone: +60 111 232 0861
Website: www.vistadairy.com

We will make reasonable efforts to respond to privacy-related enquiries within an appropriate timeframe.

16. Acceptance of This Privacy Policy

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue your use of the Website.